Services
Service

Process automation

The repetitive work disappears. Your team keeps the judgement calls.

We don鈥檛 automate complexity. We remove it first.

We simplify the process before automating it, so we never automate a step that shouldn鈥檛 exist.

What it is

We automate the work that doesn鈥檛 need human judgement: approvals, handoffs, data entry, notifications and routine checks. People keep the decisions; the system keeps the record.

When you need it

  • Approvals get lost in email
  • The same data is typed in more than once
  • Nobody can say where a request is right now
  • People spend time moving information between systems

How we work

We simplify the process before automating it, so we never automate a step that should not exist. Every automated step is logged, so you can see who approved what and when.

  • Approvals and handoffs without email chains
  • Fewer manual errors
  • Every step traceable

A process before and after automation

A process before and after automation Before: a request goes by email to a person, into a spreadsheet, through an approval and more emails, is typed into the system and comes back by email. After: five steps in order, request, validate, approve, process and complete, where only the approval is a person鈥檚 decision. Before After Email Person Spreadsheet Email Data entry System Email Request Validate Approval Approve Process Complete Human decision A process before and after automation Before: a request goes by email to a person, into a spreadsheet, through an approval and more emails, is typed into the system and comes back by email. After: five steps in order, request, validate, approve, process and complete, where only the approval is a person鈥檚 decision. Before After Email Person Spreadsheet Email Data entry System Email Request Validate Approval Approve Process Complete Human decision

Automate the work. Keep the judgement.

Where we have done this